Charanchai "Nutz" Thongkham

Director of Engineering / Agile Experience Delivery

Software Architecture, Team Leadership & Engineering Transformation

Bangkok, Thailand 064-974-1951 [email protected]

Summary

Engineering leader with 13+ years of experience spanning individual contributor to CTO. Currently leading an engineering organization of 12 team leads (80+ engineers) at Myorder Intelligence, where I overhauled architecture, cost structure, and engineering culture.

Previously built ChomCHOB's engineering function from the ground up as CTO, helping drive 5x company growth that supported a successful Series A raise. Strong hands-on grounding in microservices, event-driven architecture, and Domain-Driven Design, paired with a track record of building self-managed teams, transforming QA practices, and aligning engineering with business and product strategy.

Core Competencies

Leadership

Engineering Leadership & Org Design
Capex/Opex & Budget Management
Performance Management (360 Review)
AI-Driven Engineering Initiatives

Architecture

Software & System Architecture
Microservices & Domain-Driven Design (DDD)
Event-Driven Architecture

Technical

React, TypeScript, Node.js, NestJS
QA Automation & SDET Build-out
Agile/Scrum & XP Transformation
ITIL Foundation

Professional Experience

Software Engineering Manager

Myorder Intelligence Co., Ltd. Nov 2024 – Present

Functioning at Head of Engineering / Director scope — leading an organization of 12 team leads (80+ engineers) with full ownership of architecture, budget, and org design.

Reduced infrastructure costs by 30% and operational tooling costs by 50% through architecture and vendor rationalization
Cut incident volume by over 80% — from 380+ cases per 6 months down to under 20% of that baseline
Redesigned organizational structure, role definitions, and performance management process with 360-degree review
Built 3 new self-managed engineering teams operating on value-based delivery
Led QA transformation from manual to automation testing and established a dedicated SDET team
Drove org-wide AI adoption by building an internal AI-as-a-Service platform
Built an internal knowledge base to scale institutional knowledge across engineering

Co-Founder (Part-time / Advisory)

Digital Village & Innovation Nov 2020 – Present

Co-founded a product studio helping companies validate problem-solution fit and scale product teams (PM, UX, Engineering, QA)

Agile Transformation Consultant

Siam Chamnankit Apr 2023 – Jul 2024

Coached engineering teams through Agile transformation (Scrum & XP) and modernized development practices
Introduced automation testing (unit, integration, API) and systems-analysis practices
Delivered hands-on workshops

Chief Technology Officer

ChomCHOB Jan 2021 – Mar 2023

Built ChomCHOB's engineering organization from the ground up, growing to 4 teams
Drove technology strategy that contributed to 5x company growth, supporting a successful Series A fundraise
Owned capex/opex budgeting and forecasting for the engineering department
Established the internal product ecosystem and end-to-end technology strategy
Launched core platform products including loyalty/reward mechanics, investment feature, and marketing-campaign tooling
Concurrently served as Data Protection Officer — led data-compliance policy, training, and audits

Head of Engineering

ChomCHOB Jan 2019 – Dec 2020

Owned architecture and delivery for ChomCHOB's B2B platform and internal products
Defined coding standards and project-structure guidelines across engineering
Mentored engineers on software design and team goals
Managed project roadmaps and cross-department collaboration

Earlier Experience

Software Engineer, ChomCHOB (Nov 2015 – Dec 2018) — Built and led development of B2B platforms (Point, Reward, eCommerce)
Development Team Lead, CalCal Company Limited (Sep 2021 – Dec 2021) — Led and consulted for development team
Software Engineer, THiNKNET Co., Ltd. (Mar 2012 – Feb 2015) — Developed web platforms; contributed to Magnetic Map R&D project

Education & Certifications

B.Tech, Information Technology

Walailak University 2008 – 2012

CTO Foundation Programme

CTO Academy Jan 2022 – Jun 2022

ITIL Foundation Certification

ITIL